Shopify and Amazon are GA. Etsy/eBay connectors are next. Custom adapters are available on Scale.

Typical activation is 2–4 weeks with shared playbooks and a success checklist.

Pricing policies consider Buy Box dynamics and competitor signals, applying tenant guardrails (e.g., margin floors, velocity caps) to balance growth and safety.

Every automated action ships with a human-readable reason grounded in tenant + market data so teams can review and trust outcomes.

We combine competitor pricing/stock history, tenant category context, and linked conversions (e.g., Shopify ↔ Amazon) to drive durable, tenant-specific performance.

We use leaf-aware category sync, local reconciliation, and backoff strategies; cross-channel reasoning avoids noisy thrash and keeps SLAs intact.

Starter: Shopify integration, listing quality insights, explainable actions, email support.

Growth: Everything in Starter + Amazon ingestion, Buy Box-aware policies, dashboard, priority support.

Scale: Everything in Growth + custom adapters/feeds, advanced guardrails, SLA, dedicated solution time.

Yes—Etsy/eBay connectors, webhooks & exports (ads/BI/data warehouses), and professional services.

Multi-tenant isolation with JWT auth, audit trails, and vaulted secrets; per-tenant data access enforced at the service and UI layers.

SLAs are included on Scale (uptime and response times). Priority support is available on Growth and Scale.

Email support on Starter; priority support on Growth; Scale includes SLA and dedicated solution time.

Yes—Scale customers get dedicated support and roadmap input; we also share category-specific playbooks with all tiers.